You have our guarantee that we will pay and file your federal, state and local payroll taxes on time, every time.
If you were to ever receive a notice from the IRS or any other tax agency, just give us a call and send them over — we’ll work with the agency on your behalf. And if we’re at fault, we’ll pay all the penalties and fines.
Do I need to do anything to ensure my payroll taxes are paid and filed correctly and on time?
We just need a little basic tax information when you enroll so we can fully manage your payroll taxes. When enrolling, verify your company and employees are set up correctly using our convenient SureCheck enrollment process. All of our Sales representatives are dedicated to assisting you through this process and will find the answer to any of your enrollment questions.
What if I receive tax rate change notices or other notices from tax and labor agencies, including the IRS?
Please notify us whenever you receive any changes to your State Unemployment Insurance (SUI) rate, Federal Unemployment Tax Act (FUTA) rate and all other rate changes from federal or state agencies. We’ll simply ask you to fax or email us the documents and we’ll make all the changes. If you receive a penalty and we made the error, we’ll pay the fines and interest.
When employees leave and I hire replacements, where can I make these updates?
You can update SmartPay as employees leave, are hired and move — and even change your business address if you relocate — all online. If you’d like any assistance, our Customer Care representatives are available 6 days a week to help. Online help is available 24/7.